The Product is covered by a limited warranty for 6
months from date of purchase against manufacturing defects in
materials and workmanship under normal use. 

At the Company’s option, repair, replace,
or refund (less reasonable use), upon proof of
purchase and return of the Product.

If purchased online from the Company, you may have rights
under the Electronic Communications and Transactions Act, 2002 (cooling-off
within 7 days) and/or the CPA. 

To be eligible for a return, your item must be in the same
condition that you received it, unworn or unused, and in its original
packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at mike@mikemadethis.co.za.
Please note that returns will need to be sent to the following address: 25
Cloverdene Rd, Benoni. 1501

If your return is accepted, we’ll send you a return shipping
label, as well as instructions on how and where to send your package. Items
sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at mike@mikemadethis.co.za.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have,
and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you
know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 10 business days. Please
remember it can take some time for your bank or credit card company to process
and post the refund too.

If more than 15 business days have passed since we’ve approved your return,
please contact us at mike@mikemadethis.co.za.